FAQ

Nacoochee Valley Rentals Frequently Asked Questions

  • Where is your office located? 

6725 Hwy 17 Clarkesville GA 30523

  • What are your office hours? 

We are open from 9 am - 8 pm (Sunday - Saturday)

  • How do I make a reservation? 

Reservations can be made on-line or by one of our friendly rental agents at 678-414-2821 or 706-391-2808 or email us at 
[email protected] 

  • How far are your rentals from Helen?

The motel is located approx 7 miles to downtown Helen with all paved roads making it Biker, trailer and RV friendly

  • Are your cabins pet-friendly?

Suite 6 is our designated pet friendly suite because of the proximity of the lawn. Cats are not allowed on any property. Ask us about exceptions.

  • What time is check-in/check-out?

Check-in is at 4:00 pm; check-out is at 11:00 am.

  • What credit cards do you accept?

We accept VISA, Mastercard,  

  • When is total payment due?

Balance must be paid in full 15 days prior to arrival.

  • How old must the responsible party be? 

All registrants must be at least 21 years of age.

  • Are you allowed to host large parties and gatherings at the rental properties? 
              No, unless you have prior written approval and any additional fee's have been paid.
  • Where can I get firewood? Can it be delivered?

You may purchase firewood at our office.  A wheelbarrow-full is $10 and has 20-22 pieces.  A bundle of wood is $4.00.  Starter logs, fat lighter, and kindling are also available. We can deliver it for a $20 delivery fee plus cost of wood.

  • Where is the nearest grocery store?

Betty's Country Store is located on the north end of Helen on the left. Betty's is open from 7AM to 9PM daily. Ingles Supermarket is located on Helen Hwy in Cleveland. Ingles is open 24 hours.

  • What will I need to bring and what will be provided at the motel?

We provide 1 shampoo, mouthwash, hand lotion, 2 soaps, and all linens.  Kitchenettes have dish detergent, trash bags and coffee pods.  You will only need to purchase your own groceries if planning to cook in the room.  A complete list is provided on individual property pages.

  • Can I use GPS?

    GPS is not recommended since many of the roads are new. Also GPS quality depends on the service used and is not reliable in the mountains. Use the directions NVR sends out. Ending up on an unfamiliar and unexpected road is not a great start to a relaxing vacation.

     
  • Where is the closest Walmart?

There is a Walmart in Cleveland.  Take Helen Hwy toward Cleveland (you will see Ingles on the right), turn left on 129 South through the square.  Walmart is at the first light on the left. Walmart is open 24 hours. The address is 260 Donald Thurman Parkway Cleveland Georgia 30523.

Feel free to contact us anytime at (706)391-2808 with any additional questions you may have!